Pandora Services is looking for Community Support Worker in the Burnaby & surrounding areas.

Pandora Services is a Community Health Organization dedicated to assisting those who require specialized support such as: personal care, life skills training, companionship, & other personalized assistance to individuals with disabilities, living with mental health challenges, & those in need of specialized support. 

Focusing on Person-Centered Care, we offer a holistic approach to gain a more in-depth understanding of the persons served personal needs and to assist in the development of a Personalized Care Plan.

Our team grows by focusing on our core values of love, respect, compassion, and fun—principles that are not just part of our mission, but reflected in how we show up every day. These values shape how we support the individuals we serve, collaborate with our colleagues, and care for ourselves. We’re looking for people who genuinely live these values and are committed to creating a workplace rooted in empathy, connection, and joy

Community Support Workers for Pandora will be expected to provide personal, social, emotional and some physical support to the persons served and in some cases, oversee home management tasks. They may also work in collaboration with community outreach programs and health teams. They provide care in the homes of the individuals served or offer assistance & support services to those in need of rehabilitation and their families.

As part of our organization, you will be expected to effectively communicate with the persons served, their families, co-workers, management and any other necessary people within the care team.

You may also be expected to effectively write reports, complete daily charts and maintain proficiency in any other forms of communication physically or digitally.

The responsibilities of a Community Support Worker include, but are not limited to, providing companionship, assisting with personal care such as grooming, dressing, personal hygiene, toileting, and feeding, and managing household tasks such as cooking, cleaning, and grocery shopping. They ensure living conditions are maintained to keep a hygienic and healthy environment, manage medication, and provide any other necessary support.

In some cases, Community Support Workers may advocate on behalf of the individuals served to ensure they understand their rights regarding legal or financial issues. Your role also includes monitoring the progress of the individuals by observing their daily activities, filing reports to a supervisor or managers, daily charting to properly track medications and behaviours, and conducting evaluations of program effectiveness to recommend improvements.

It is important for support workers to understand that each individual served has specific needs based on their unique situation. All Pandora staff will receive adequate training tailored to the individual and will be able to apply their skills to the personalized care plan. Staff are also expected to embody our values through compassionate care, genuine connection, and respectful support.

Ideal candidates will have good communication, time-management, organizational, interpersonal & strong technological skills.

At Pandora Services, our mission is to help individuals connect to their community resources, strengthen professional relationships, and build self-confidence.

We want each person we serve to feel empowered and become a valued member of their community.

We bring this same commitment to our team—ensuring you feel supported, heard, and given opportunities to grow. We tailor support to meet your individual needs as a staff member so you can reach your fullest potential.